Please do the following steps to finish TID upgrade.

1. ) Logout TID from SketchUp
2. ) Close SketchUp and all Trimble apps, include LayOut (Restart your machine will be fine)
3. ) Login SketchUp by TID

If you use multiple versions of SketchUp for desktop please complete the above process for each version.

If you can sign in but your SketchUp application still doesn’t work you may need to clear your sign-in credentials:

• for Mac Users：
  Library/ApplicationSupport/SketchUp[Version Year]/login_session.dat

• for Windows Users：
  C:\Users\[User Name]\AppData\Roaming\SketchUp\SketchUp [Version Year]\SketchUp\login_session.dat